- Angels Horn provides 60 days money-back guarantee from the date of receipt.
- We do not accept returns for missing components or any signs of use (such as scratches or dents). Please include all original components and packaging when returning the product for a refund.
- If the return is caused by the consumer, the consumer should bear the return shipping fee.
- For returns caused by product quality problems, consumers do not need to bear the shipping costs.
2-YEAR QUALITY WARRANTY
Angels Horn provides a 2 years quality warranty from the date of receipt.
WHAT DOES MY 2-YEAR WARRANTY COVER?
- Turntable unit and speaker quality defect.
- The absence of original parts and accessories that came with the product.
- Warranty Exclusions: Consumable parts including, but not limited to, power cord, stylus, and drive belt.
LIFETIME ACCESSORY SUPPORT
- We provide lifetime accessories support for our record players, you can buy accessories directly on Angels Horn official website.
- If the accessory you need is not listed, please feel free to contact us for assistance.
- In the event that you require repair or replacement under warranty, please contact us before sending your product in.
- Please describe the product quality problem you encountered and send us your order number as well.
- If the product problem requires simple debugging, our professional technicians will guide you to complete the debugging.
- If the product needs to be sent back for replacement, our customer service staff will assist you with the replacement process.
WHEN WILL I RECEIVE MY REPLACEMENT or REFUND
- We arrange for inspection and testing immediately after each return we receive to ensure that any issues are accurately diagnosed, and to help further improve our products.
- Once your item is received, we will refund or issue a replacement within 2-3 business days.
GET IN TOUCH
- Whatever your question, we’re here to help.
- The AngelsHorn team is always looking for feedback and comments from you to improve our service quality.
- Email Us:email@example.com