- Angels Horn provides 60 days money-back guarantee from the date of receipt.
- We do not accept returns for missing components or any signs of use (such as scratches or dents). Please include all original components and packaging when returning the product for a refund.
- If the return is caused by the consumer, the consumer should bear the return shipping fee.
- For returns caused by product quality problems, consumers do not need to bear the shipping costs.
2-YEAR QUALITY WARRANTY
Angels Horn provides a 2 years quality warranty from the date of receipt.
WHAT DOES MY 2-YEAR WARRANTY COVER?
- Turntable unit and speaker quality defect.
- The absence of original parts and accessories that came with the product.
- Warranty Exclusions: Consumable parts including, but not limited to, power cord, stylus, and drive belt.
Our 2-year warranty service is limited to all purchases made directly from Angels Horn website. For purchases not made directly from ANGELS HORN website, please contact the retailer you purchased from.
LIFETIME ACCESSORY SUPPORT
- We provide lifetime accessories support for our record players, you can buy accessories directly on Angels Horn official website.
- If the accessory you need is not listed, please feel free to contact us for assistance.
- In the event that you require repair or replacement under warranty, please contact us before sending your product in.
- Please describe the product quality problem you encountered and send us your order number as well.
- If the product problem requires simple debugging, our professional technicians will guide you to complete the debugging.
- If the product needs to be sent back for replacement, our customer service staff will assist you with the replacement process.
WHEN WILL I RECEIVE MY REPLACEMENT or REFUND
- We arrange for inspection and testing immediately after each return we receive to ensure that any issues are accurately diagnosed, and to help further improve our products.
- Once your item is received, we will refund or issue a replacement within 2-3 business days.
GET IN TOUCH
- Whatever your question, we’re here to help.
- The AngelsHorn team is always looking for feedback and comments from you to improve our service quality.
- Email Us:firstname.lastname@example.org